Privacy Policy
Last updated: January 2025
Introduction
Veelox ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email, phone number)
- Business information (company name, business type)
- Information you provide in forms, inquiries, or consultations
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide and improve our automation services
- Respond to your inquiries and support requests
- Send you updates, marketing communications (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is hosted in Singapore data centers and encrypted in transit and at rest.
PDPA Compliance
As a Singapore-based company, we comply with the Personal Data Protection Act (PDPA) 2012. You have the right to access, correct, or withdraw consent for the use of your personal data.
Third-Party Services
We may use third-party services such as:
- Analytics tools (Google Analytics)
- Email service providers
- Calendly for appointment booking
These services have their own privacy policies and data handling practices.
Cookies
We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Under PDPA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Withdraw consent for data processing
- Request deletion of your data
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: hello@veeloxsg.com
- Phone: +65 1234 5678